Spa users must be 16 or older, anyone under the age of 18 must be accompanied by an adult.
We recommend that you arrive 15 minutes before your treatment to relax and fill out your consultation card.
As a courtesy, we request that you advise us of cancellation or rescheduling at least 24 hours prior to your appointment to avoid being charged and so that we can accommodate another client.
We regret that late arrival will result in your treatment time being reduced and the full treatment price being charged.
We request that mobile phones are switched off or on silent mode.
Robes and towels are provided on all Spa Experiences booked directly, they are not provided for spa treatments. Flip flops can be purchased upon arrival for £3 per person.
Please note that certain treatments require a patch test 24 hours prior to the treatment. You will be advised accordingly when you book.
To continue your skin experience at home, the products used in your treatment are available for purchase. Your skincare therapist will be happy to advise you.